Shipping Policy
Everything ships from Sofia's studio in Florida. Here's exactly what to expect.
Where we ship
We ship to addresses in the United States only. We are not able to ship internationally at this time, and we cannot ship to freight forwarders.
Shipping cost
Shipping is a flat $4.50 per order. Orders of $35 or more ship free. The rate is applied automatically at checkout.
How fast we ship
Every bracelet — pre-made or custom — is made and shipped within 1 to 3 business days of your order. Business days are Monday through Friday, excluding US holidays.
Orders travel by USPS First Class. Delivery usually takes another 2 to 5 business days depending on where you live.
Tracking
A tracking number is emailed to you as soon as your package ships. If you don't see it, check your spam folder, then email us at hello@sofiasstringstudio.com.
Lost, late, or damaged packages
Once USPS has the package, delivery timing is in their hands. If a package is lost or arrives damaged, email us with your order number and we will make it right.
Safety note
Contains small beads. Not suitable for children under 3. Please supervise young children wearing jewelry.
Last updated 2026. This page is written in plain language so it's easy to read.